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Refund Policy

Return or exchange an item - our 100% money back guarantee.

If you are not completely satisfied with your purchase, simply return the item to us in its

original condition within 14 days of receipt.

Returned items should be unused and must be returned in original packaging with any

enclosed documentation.

We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if

preferred, we will exchange the item.

Please note: Goods will only be accepted for return if they are despatched within 14 days

of delivery and you have contacted us via email or phone, unless we have notified you


The item is your responsibility until it reaches us. The cost of returning the item to us is your

responsibility. Our cost of delivery is only refundable where goods are faulty and a refund is


If you have any questions or require assistance please contact us on


Address for Returns:

Mbstrade.co.uk Returns Department

Wykes House

Buckingham St


B19 3HS

Tel: +44 0121 232 5077

Email: support@mbstrade.co.uk